Steer Conversation with of Helping Verbs the 7 C’s of Communication

Clarity – Clear communication starts with simplicity

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  • Your message should not confuse the listener or reader
  • Use familiar words and short, clean sentences.
  • Avoid using jargon unless necessary, and keep ideas well defined.
  • Ask yourself: Will a 10th-grade student understand this?
  • Clarity makes people pay attention and respond accurately.
  • Use specific examples to make your message understandable.
  • A clear message is easy to follow, repeat, and act on.

Correctness – Use evidence, logic, and correct grammar

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  • Use correct grammar, spelling, and punctuation.
  • Double-check facts before sharing them.
  • Miscommunication often starts with wrong information.
  • Correct sentences build your credibility and image.
  • Use the right tone—formal, semi-formal, or casual.
  • Make sure numbers, names, and data are accurate.
  • A correct message is both respectful and responsible.

Final Takeaways